Evidence Based Insights; The Way of the Future

The days when a hunch was a good basis for decision making are gone! Today’s organizations are invested in various platforms of sophisticated reporting systems dubbed as business intelligence tools that provide tremendous data and information. While the investment in the past has been focused on the technology that creates the reporting, it is anticipated that the next challenge is how to transition all this data and information to insightful knowledge that can be used as evidence for enhanced outcomes, increased organizational responsiveness/agility and improved efficiencies?

Kick start your conference by attending this stimulating breakfast session where key leaders in child and youth health will share their journey of going beyond the business intelligence as a technology, to harness the benefits of evidence based insights to make a difference.

We welcome your participation and perspective at our panel discussion that will follow the presentations.

CAPHC- CPDSN is delighted to welcome the following speakers to this session:

From Data to Intelligence: Enhancing Evidence-Based Decision-Making and Organizational Insight

Irene Blais, Director, Decision Support, The Hospital for Sick Children, and CPDSN Steering Committee Chair

The Hospital for Sick Children introduced a Decision Support Strategy including a Performance Measurement framework as part of its 2010-2015 Avenues to Excellence strategic plan. This framework includes the introduction of an enterprise Balanced Scorecard as well as the enhancement of operational dashboards.

One of the primary tools for the automation of this strategy is a Business Intelligence Suite, a performance management tool. The over arching goal for the investment into this Business Intelligence strategy is to provide more insight and perspective into the hospital’s operations with access and analysis of consistent, accurate, relevant and timely internal and external information.

Bringing Data to the Frontline: Influence of a Near-Real Time ED Dashboard on Patient Flow

Ken Farion, Medical Director of Quality & System Improvement CHEO, Megan Wright, Operations Director ED, CHEO

All EDs are under increased pressures to decrease wait-times and improve client satisfaction. This presentation will outline the goals and design considerations for near-real time and monthly dashboards that summarize visit-level records from CHEO’s patient tracking system (EDIS). These dashboards allow clinical staff in the ED to address wait-time issues as they are developing, as well as leaders to closely monitor and adjust operations to aggregate trends.

CIHI’s diverse tool chest for Children’s Health Decision Makers

Janine Kaye, Program Lead, Portal Services, CIHI

E-Reporting at the Canadian Institute for Health (CIHI) is a four year funded program spanning 2008-09 through to 2011-12 aimed at developing and evolving CIHI’s online analytic products, underlying enterprise data warehouse and business intelligence environment. CIHI has successfully enhanced and standardized the client experience across all three channels of delivery: public reporting, private reporting and CIHI Portal.

Janine will take attendees on a journey through the current e-Reporting landscape at CIHI and a sneak peek on where they are headed with a focus on the paediatric data that is available.

CAPHC is once again proud to welcome our delegates to the Canadian Family Advisory Network’s annual workshop. This session is open to family representatives, staff liaisons associated with family advisory councils, as well as to all those with a keen interest in family centred care. The day-long session will feature an inspiring keynote by Karen Wayman: Patient & Family Centered Care: Where Have We Been? What Have We Accomplished? Karen will also lead us through an afternoon workshop to look deeply at Family Advisory Councils infrastructures, levels of parent participation and trending at your institution.

The CN-CYR National Symposium brings together members of the child and youth health community who are interested in focusing on issues related to child development and rehab. This year’s rehab symposium will follow the conference theme and will be looking at the future of children’s rehab services.

Based on the book by Dr. Seuss, "Oh, The Places You'll Go!" our opening speaker, Tyson Roffey, Chief Information & Privacy Officer, at CHEO, will look ahead towards the various thumps and bumps that both Institutions and Providers will face as technology innovation creates a new healthcare reality.

Our second speaker Dr. Tom Chau, Senior Scientist & Theme Leader, Innovation and Development at the Bloorview Research Institute and Holland Bloorview Kids Rehab, will take us on a journey of what's possible in improving outcomes and quality of life for children with disabilities through some exciting, emerging technologies that truly represent the cutting edge that science can offer.

These presentations will be followed by two panel discussions for which we are delighted to welcome the following speakers:

Panel 1 - The Future of Children's Rehab Technology: Rehab Engineering, Augmentative Communication & Environmental Controls

• Tom Chau, - Senior Scientist & Theme Leader, Innovation and Development, Bloorview Research Institute and Holland Bloorview Kids Rehab Hospital, Toronto, ON
• Cynthia Pon - Coordinator, I CAN Centre for Assistive Technology, Glenrose Rehab Hospital, Edmonton, AB
• Tara Previl, Occupational Therapist, Ottawa Children's Treatment Centre, Ottawa, ON

Panel 2 - Virtual Reality Technologies in Children's Rehab

• Stephanie Glegg, Occupational Therapist, Acute Rehabilitation & Brain Injury Team, Positioning & Mobility Team, Sunny Hill Health Centre for Children, Vancouver, BC
• Claude Fortin, directeur, projet Grandir en santé, CHU Sainte-Justine, Montreal, QC
• Marie Brien, Physiotherapist, Ottawa Children's Treatment Centre, Ottawa, ON

Patient Safety and Quality Improvement are priorities to all healthcare providers and consumers. As we look to the future of healthcare , it is our collective responsibility to recognize and address the current realities of ensuring safe practices and safe environments for our children, youth and families. The CAPHC Patient Safety Collaborative 2011 Patient Safety Symposium will bring to light the most recent patient safety research in paediatrics, as well as provide insight to our ensuring a safe and secure healthcare system in the future.

We are delighted to welcome the following speakers to our 2011 CAPHC National Patient Safety Symposium:

• Anne Matlow, Medical Director Patient Safety, Infection Prevention and Control Program, SickKids, Toronto, ON
• Michael Gardam, Director, Infection Prevention and Control, Director, Tuberculosis Clinic, University Health Network, Toronto, ON

Symposium Moderators:

• Tracy Wrong, Director, Quality Management, Children’s Hospital of Eastern Ontario (CHEO), Ottawa, ON. Co-Chair, CAPHC Patient Safety Collaborative;
• Darlene Boliver, Director, Quality and Patient Safety, IWK Health Centre, Halifax, Nova Scotia, Co-Chair, CAPHC Patient Safety Collaborative

The Canadian Paediatric Adverse Events Study
Dr. Anne Matlow will share the results of The Canadian Paediatric Adverse Events Study. This unprecedented study examined the incidence of adverse events in children hospitalized in 22 acute care facilities across Canada. The results of this study illuminate the specific patient safety issues children in our country experience in academic and large community hospitals, and highlight areas needing focused improvement efforts to result in safer paediatric health care delivery.

Improving Patient Safety Through Frontline Empowerment
Despite a plethora of best practice documents and multiple regional, provincial and national quality improvement programs, local patient safety initiatives often struggle to get off the ground. While healthcare teams typically know what they are supposed to do, they often struggle with how to implement improvement programs. For example, while the concepts of medication reconciliation or venous thromboembolism prophylaxis are relatively simple, it is often very difficult to bring about sustained, real improvements in practice.

Central to this difficulty is a highly complex healthcare culture which can unwittingly thwart the best improvement intentions i.e. “culture eats strategy for breakfast”. Local cultures and situations are undoubtedly unique, and improvement success or failure is highly dependent upon local conditions and culture. This reality can clash with improvement programs that may tend to encourage sameness and standardization.

Dr. Gardam will describe the experience of the past three years using front line empowerment strategies such as positive deviance and liberating structures, to help local quality improvement teams achieve best practices by being highly in tune with local culture through deep engagement of frontline staff in the improvement process. It has been learned that by engaging and allowing those “touching the problem” to identify or develop local solutions to patient safety issues, we can help them achieve success.

Canadian Child and Youth Health Coalition (CCYHC) Annual Symposium 

Here we go “Round the Mulberry Bush”: Child & Youth Mental Health Access and Wait Times in Canada

CAPHC is honoured once again to welcome the Canadian Child & Youth Health Coalition (CCYHC) to this year’s conference. CCYHC is a collaboration of eleven major national organizational and program members working together with a common vision to advance the cause of child and youth health in Canada. CCYHC’s 2011 Annual Symposium will focus on key issues and topics related to the development of a child and youth mental health access and wait times strategy. Opportunities and challenges in this area will be presented as well as experiences and lessons-learned from the work of the Canadian Pediatric Surgical Wait Times (CPSWT) Project. In addition, issues such as bridging the hospital – community gap, youth experiences in navigating the healthcare system, and fostering the partnership between research and practice will be explored. The topic of child and youth mental health is of vital importance and interest to CCYHC and the upcoming symposium represents an ideal opportunity to profile ongoing and impending efforts in the area and to draw on the knowledge and expertise of our wide range of stakeholders.

CCYHC is very pleased to welcome the following speakers to its 2011 Symposium:

• James Wright, Chief of Peri-operative Services and Surgeon-in-Chief, Robert B. Salter Chair in Surgical Research, The Hospital for Sick Children
• Ian Manion, Executive Director, Ontario Centre of Excellence for Child and Youth Mental Health
• Jana Davidson, Medical Director & Head, Child & Adolescent Psychiatry, BCMHAS & UBC
• Katie North, Past Youth Representative, Child & Youth Advisory Council, Children's Hospital at London Health Sciences Centre

Following presentations, speakers will form a panel and join the audience in an interactive dialogue to further discuss ideas for developing a feasible and comprehensive child and youth mental health access and wait times strategy. This year’s symposium promises to be a very exciting and informative session which will be of interest to constituents and stakeholders across the continuum of child and youth health including service providers, administrators, and researchers.

Taking place in the beautiful Provinces Ballroom at the Westin Ottawa Hotel, the 2011 CAPHC Welcome Reception will provide delegates the opportunity to network with colleagues while enjoying delicious Hors d'oeuvres and treats adding to a festive environment that will feature entertainers and musicians while you greet CAPHC friends and colleagues from across Canada. Always a highlight of the CAPHC Conference, the welcome reception promises to be a fun evening that you will not want to miss!